Hosted Pools - Help

Account

Each user has to create their own personal login and password. The pool login and password sent to you are used to 'Join a Pool' once you have registered your own account on the site.
Unfortunately, we can not, since passwords are stored in our database in a way to make them unreadable. On a failed login, the 'Forgot Password' button will appear, which you can use to have a new temporary password to the email we have on file. You can use this temporary password to log in and change it to something you will remember.

Entries

The link isn't available unless you've created an entry in the pool. Once you have an entry set up it will show up in the league menu.
Yes. You can create multiple entries in the same pool under one account. There is no limit to the number of entries an account can in a pool.
Generally when this happens, you have created multiple accounts to access the site and haven't logged in with the one that has the entry. Your pool manager has access to a list of all entries and associated usernames so they can verify you're using the correct account.

Picks

Yes, as long as you've made your selection prior to the listed kick-off time on Hosted Pools. Any entry with a team playing on Thursday will have their pick locked at the listed kick off time.

Scoring

To make it fair for everyone, we don't update pools between the Thursday game and the Sunday deadline, so it will not affect other people's selections.
We offer a few different options for football only. You can set your pool to No Defaults, Best Available, Worst Available, Alphabetical and Random (We've also recently added Vs Best Available and Vs Worst Available). Best Available and Worst Available are based on the previous season's draft order. All defaults are set roughly 5 minutes after the deadline has passed.

Pricing/Payment

The total fee for your pool will depend on the size and type of pool you run. Use our pricing tool to figure out how much your pool will cost. All prices are in Canadian dollars.
You can pay by PayPal (which handles Credit Cards) or via EMT (if you're in Canada). PayPal receipts will come from HOSTEDPOOLS.COM. All payment information, including cost, will be displayed when you close/lock your pool entries.
Once all of your entries are in, you close/lock your pool to new entries. When you do that, your pool fee will be calculated (and any coupon code will be applied). You can then make payment for your pool. We close all pools within 10 days of their deadline, and payment is required within 10 days of that date.
If the same commissioner sets up multiple pools in one NHL season (e.g. a 2nd half pool), there will be a discount on the second pool, provided there aren't a significantly greater number of entries. If this applies to you, send us a message, and we will arrange something for you.

Site News

  • Sep 21, 2018 - The 2018-2019 NHL Hockey is just over 2 weeks away now! We have pools rolling in daily and are pumped to get the season rolling. Set up your Survivor/Loser or Pick'em style pool today!
  • Jun 11, 2018 - Football Pools are now available for the 2018 NFL season! We now have 6 different offerings including Pick'em, Survivor, Loser, Margin, Pick 5/SuperContest and our new 20-Point Football. You can set up your pool today!
  • Jun 9, 2018 - We've brought back pick reminders for the 2018 season. You have to opt in when you create your entry and you should only receive them while your entry is still alive in elimination style pools. They will be sent on the morning of the first game each week.
  • Nov 22, 2017 - We've added a Slack workspace to communicate with pool managers. You can find a link to our workspace at the bottom of the site. It's the hashtag looking icon under Connect With HostedPools. We will be integrating it with our Trello boards so you can keep tabs on what ideas are out there as well as what we're currently working on.